Nexus Bytes System Heart Beat - Notice history

All systems operational

Ever wondered if we are alive? Come check out our heartbeat!

Germany - Operational

100.0% uptime
Mar 2021 · 99.99%Apr · 100.0%May · 100.0%

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Mar 2021
Apr 2021
May 2021

LA - Operational

100.0% uptime
Mar 2021 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2021
Apr 2021
May 2021

London - Operational

100.0% uptime
Mar 2021 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2021
Apr 2021
May 2021

Singapore - Operational

100.0% uptime
Mar 2021 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2021
Apr 2021
May 2021

Miami - Operational

99.99% uptime
Mar 2021 · 100.0%Apr · 99.99%May · 99.96%

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Mar 2021
Apr 2021
May 2021

NYC - Operational

100.0% uptime
Mar 2021 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2021
Apr 2021
May 2021

Japan - Operational

99.90% uptime
Mar 2021 · 100.0%Apr · 99.71%May · 100.0%

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Mar 2021
Apr 2021
May 2021

Netherlands - Operational

99.98% uptime
Mar 2021 · 99.94%Apr · 100.0%May · 100.0%

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Mar 2021
Apr 2021
May 2021

Melbourne - Operational

100.0% uptime
Mar 2021 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2021
Apr 2021
May 2021

Notice history

View current status

May 2021

Netherlands is inaccessible at the moment (automated) - NLKVM7
Resolved2 hours 50 minutes
  • ResolvedUTC

    We just resolved the issue!

  • IdentifiedUTC

    Netherlands cannot be accessed at the moment. This incident was created by an automated monitoring service.

NYC isn't accessible at the moment (automated)
Resolved2 hours 8 minutes
  • ResolvedUTC

    Everything is back to normal!

  • MonitoringUTC

    PNY1 has been restored.

    NYVMNode-12 will be online shortly.

  • IdentifiedUTC

    NYVMNode-14 has been restored. Still working on NYVMNode-12 and PNY1.

  • InvestigatingUTC

    NYVMNode-12, NYVMNode14 and PNY1 suffered unexpected system reboot due to drive conflict. We are working on it.

  • IdentifiedUTC

    NYC cannot be accessed at the moment. This incident was created by an automated monitoring service.

Tokyo services network degraded
Resolved51 minutes
  • ResolvedUTC

    We have patched core router bug and currently monitoring the result.

  • UpdateUTC

    We are working with an upstream partner and our technicians to determine the cause of the problem and will update further as soon as possible.

  • InvestigatingUTC

    We are currently investigating this incident.

Miami Storage node 5 is inaccessible at the moment (automated)
ResolvedPartial outage52 minutes
  • ResolvedUTC

    Miami is now operational! This update was created by an automated monitoring service.

  • IdentifiedUTC

    Miami storage node 5 cannot be accessed at the moment. This incident was created by an automated monitoring service.

UK-Storage-5
ResolvedDegraded performance1 hour 8 minutes
  • ResolvedUTC

    We just resolved the issue!

  • IdentifiedUTC

    We are experiencing brief outage due to faulty memory stick. We are working on it. Only impacts select storage VPS users.

Apr 2021

Miami is inaccessible at the moment (automated)
ResolvedMajor outage2 minutes
  • ResolvedUTC

    Miami is now operational! This update was created by an automated monitoring service.

  • IdentifiedUTC

    Miami cannot be accessed at the moment. This incident was created by an automated monitoring service.

Miami is inaccessible at the moment (automated)
Resolved24 minutes
  • ResolvedUTC

    Miami is now operational! This update was created by an automated monitoring service.

  • IdentifiedUTC

    Miami cannot be accessed at the moment. This incident was created by an automated monitoring service.

Miami is inaccessible at the moment (automated)
Resolved1 hour 20 minutes
  • UpdateUTC

    We just resolved the issue!

    Replaced faulty network card for hostnode miamivm7

  • ResolvedUTC

    Miami is now operational! This update was created by an automated monitoring service.

  • IdentifiedUTC

    Miami cannot be accessed at the moment. This incident was created by an automated monitoring service.

Japan node 4 is inaccessible at the moment (automated)
ResolvedPartial outage6 hours 55 minutes
  • ResolvedUTC

    Japan is now operational! This update was created by an automated monitoring service.

  • IdentifiedUTC

    We are continuing to work on a fix for this incident.

  • ResolvedUTC

    Japan is now operational! This update was created by an automated monitoring service.

  • IdentifiedUTC

    Japan cannot be accessed at the moment. This incident was created by an automated monitoring service.

Mar 2021

Netherlands is inaccessible at the moment (automated) - NLpVM2
ResolvedMajor outage25 minutes
  • ResolvedUTC

    We just resolved the issue!

  • UpdateUTC

    Power failure due to a PDU outage. Our engineers are currently replacing the PDU and to restore power ASAP.

    You will be eligible for SLA Credit, once the service comes back up. It will be automated and there won't be a need to open ticket.

  • IdentifiedUTC

    Netherlands cannot be accessed at the moment. This incident was created by an automated monitoring service.

MAR27
Scheduled Maintenance - March 27, 2021
CompletedMaintenance1 hour 30 minutes
  • CompletedMarch 27, 2021 at 11:30 PMUTC

    Maintenance has completed successfully.

  • In progressMarch 27, 2021 at 10:22 PMUTC

    Maintenance is now in progress.

  • PlannedMarch 27, 2021 at 10:00 PMUTC

    Dear Users, This is to notify you of an upcoming scheduled system maintenance.

    Reason: Standard hardware maintenance and system improvement.

    Date: March 27th, 2021

    Time: 6:00 P.M to 11:59 P.M (EST)

    Expected maximum downtime per service: 30 minutes

    Impacted Services: All Services in the following region:

    • NYC Metro, Miami, Los Angeles, London, Singapore, Tokyo

    Note: Storage VPS's won't be impacted.

    If you have any questions or concerns, please contact us here. If your service do not come back online at the end of maintenance period, please open support ticket immediately. Please check our Heartbeat monitor (https://heartbeat.nexusbytes.com/) to stay updated.

    We do apologies for any inconvenience this might have caused you and we appreciate you for being part of the Nexus Bytes family.

    P.S: While we do not anticipate any data loss during the maintenance period, however, as always, please please and please keep an offsite backup of your data.

MAR15
Emergency Maintenance Notification: Miami Storage node 2
CompletedMaintenance3 hours 27 minutes
  • CompletedMarch 15, 2021 at 8:27 PMUTC

    Maintenance has completed successfully.

  • PlannedMarch 15, 2021 at 5:00 PMUTC

    Dear Users,

    This is to notify you of an upcoming scheduled emergency system maintenance.

    Reason: Replacing failing memory module

    Date: March 15th, 2021

    Time: 1:00 P.M to 2:30 P.M (EST)

    Expected downtime: 90 minutes

    Impacted Services: Storage VPS hosted on Miami Storage node 2

    If you have any questions or concerns, please contact us here.

    We do apologies for any inconvenience this might have caused you and we appreciate you for being part of the Nexus Bytes family.

Germany is inaccessible at the moment (automated)
ResolvedMajor outage1 minute
  • UpdateUTC

    Germany is now operational! This update was created by an automated monitoring service.

  • ResolvedUTC

    We just resolved the issue!

  • IdentifiedUTC

    Germany cannot be accessed at the moment. This incident was created by an automated monitoring service.

MAR1
Nexus Bytes: Emergency System Maintenance Notification : February 28th, 10:30 PM (EST) {NY Node 15}
CompletedMaintenance18 minutes
  • CompletedMarch 01, 2021 at 3:48 AMUTC

    We have successfully replaced the faulty hard drive. Thank you for your patience.

  • In progressMarch 01, 2021 at 3:30 AMUTC

    We have detected hardware issue on the node. We will be taking the host node down for ~ 15 minutes to swap out the faulty disk.

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